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F&b Director St. Regis Hotels & Resortstipologia Full-timetrasferimento? Ntipo Posizione Managementlavora Da Remoto? N Il Marchio St. Regis Ha Fondato Il Concetto Di Hotel Di Lusso Con L'apertura Del The St. Regis New York Oltre 110 Anni Fa.  Quando John Jacob Astor Iv Ha Aperto Le Porte Del Suo Capolavoro In Stile Beaux-arts Sulla Fifth Avenue Di New York, St. Regis è Diventato Un Simbolo Di Eleganza Senza Compromessi E Di Servizio Personalizzato.  Oggi, Forte Delle Sue 40 Strutture Considerate Tra Le Migliori Al Mondo, St. Regis è Il Luogo Dove Nascono Nuove Tendenze, Le Aspettative Vengono Superate E Gli Ospiti Vivono Esperienze Eccezionali.  Vi Invitiamo A Esplorare Le Opportunità Di Lavoro Di St. Regis. At The Historical St. Regis Rome We Are Sourcing For A F&b Director.  Job Summary Functions As The Strategic Business Leader Of The Property’s Food And Beverage/culinary Operation, Including Restaurants/bars, Room Service And Banquets/catering, Where Applicable.  Position Oversees The Development And Implementation Of Departmental Strategies And Ensures Implementation Of The Brand Service Strategy And Brand Initiatives.  The Position Ensures The Food And Beverage/culinary Operation Meets The Brand’s Target Customer Needs, Ensures Employee Satisfaction, And Focuses On Growing Revenues And Maximizing The Financial Performance Of The Department.  Develops And Implements Property-wide Strategies That Deliver Products And Services To Meet Or Exceed The Needs And Expectations Of The Brand’s Target Customer And Property Employees And Provides A Return On Investment.   Candidate Profile  Education And Experience High School Diploma Or Ged; 6 Years Experience In The Food And Beverage, Culinary, Event Management, Or Related Professional Area. Or 2-year Degree From An Accredited University In Food Service Management, Hotel And Restaurant Management, Hospitality, Business Administration, Or Related Major; 4 Years Experience In The Food And Beverage, Culinary, Event Management, Or Related Professional Area.   Skills And Knowledge Customer And Personal Service - Knowledge Of Principles And Processes For Providing Customer And Personal Services. This Includes Customer Needs Assessment, Meeting Quality Standards For Services, And Evaluation Of Customer Satisfaction. Management Of Financial Resources - Determining How Money Will Be Spent To Get The Work Done, And Accounting For These Expenditures. Administration And Management - Knowledge Of Business And Management Principles Involved In Strategic Planning, Resource Allocation, Human Resources Modeling, Leadership Technique, Production Methods, And Coordination Of People And Resources. Applied Business Knowledge - Understanding Market Dynamics, Enterprise Level Objectives And Important Aspects Of The Company’s Business To Accurately Diagnose Strengths And Weaknesses, Anticipate Opportunities And Risks, Identify Issues, And Develop Strategies And Plans. Aligning Individual And Team Actions With Strategies And Plans To Drive Business Results. Management Of Material Resources - Obtaining And Seeing To The Appropriate Use Of Equipment, Facilities, And Materials Needed To Do Certain Work.   Core Work Activities   Developing And Maintaining Food And Beverage/culinary Goals Sets Expectations And Holds Food And Beverage Leadership Team Accountable For Demonstrating Desired Service Behaviors. Reviews Financial Reports And Statements To Determine How Food And Beverage Is Performing Against Budget. Makes Recommendations For Capex Funding Of Food And Beverage Equipment And Renovations In Accordance With Brand Business Strategy. Works With Food And Beverage Leadership Team To Determine Areas Of Concern And Develops Strategies To Improve The Department’s Financial Performance. Establishes Challenging, Realistic And Obtainable Goals To Guide Operation And Performance. Strives To Improve Service Performance.   Developing And Maintaining Budgets Develops And Manages Food And Beverage Budget. Monitors The Department’s Actual And Projected Sales To Ensure Revenue Goals Are Met Or Exceeded And Opportunities Are Identified And Addressed. Ensures Cash Control And Liquor Control Policies Are In Place In Food & Beverage Areas And Followed By All Related Employees. Focuses On Maintaining Profit Margins Without Compromising Guest Or Employee Satisfaction.   Leading Food And Beverage/culinary Team Utilizes Interpersonal And Communication Skills To Lead, Influence, And Encourage Others; Advocates Sound Financial/business Decision Making; Demonstrates Honesty/integrity; Leads By Example. Encourages And Builds Mutual Trust, Respect, And Cooperation Among Team Members. Achieves And Exceeds Goals Including Performance Goals, Budget Goals, Team Goals, Etc. Serves As A Role Model To Demonstrate Appropriate Behaviors. Develops Means To Improve Profit, Including Estimating Cost And Benefit, Exploring New Business Opportunities, Etc. Identifies Opportunities To Increase Profits And Create Value By Challenging Existing Processes, Encouraging Innovation And Driving Necessary Change. Ensures That Regular, On-going Communication Occurs In All Areas Of Food And Beverage (e.g., Pre-meal Briefings, Staff Meetings, Culinary Team). Establishes And Maintains Open, Collaborative Relationships With Direct Reports And Entire Food & Beverage Team. Ensures Direct Reports Do The Same For Their Team. Develops A Food And Beverage Operating Strategy That Is Aligned With The Brand’s Business Strategy And Leads Its Execution. Identifies The Developmental Needs Of Others And Coaches, Mentors, Or Otherwise Helps Others To Improve Their Knowledge Or Skills. Stays Aware Of Market Trends And Introduces New Food And Beverage Products To Meet Or Exceed Customer Expectations, Generate Increased Revenue And Ensure A Competitive Position In The Market.   Ensuring Exceptional Customer Service Provides Services That Are Above And Beyond For Customer Satisfaction And Retention. Improves Service By Communicating And Assisting Individuals To Understand Guest Needs, Providing Guidance, Feedback, And Individual Coaching When Needed. Reviews Findings From Comment Cards And Guest Satisfaction Results With F& B Team And Ensures Appropriate Corrective Action Is Taken. Reviews Comment Cards, Guest Satisfaction Results And Other Data To Identify Areas Of Improvement. Empowers Employees To Provide Excellent Guest Service. Estimates Cost And Benefit Ratio, Maintaining Balance Between Profit And Service Satisfaction. Shares Plans To Take Corrective Action Based On Comment Cards And Guest Satisfaction Results With Property Leadership.   Managing And Conducting Human Resource Activities Provides Guidance And Direction To Subordinates, Including Setting Performance Standards And Monitoring Performance. Coaches And Supports Food & Beverage Leadership Team To Effectively Manage Wages, Food & Beverage Cost And Controllable Expenses (e.g., Restaurant Supplies, Uniforms, Etc.). Hires Food & Beverage Leadership Team Members Who Demonstrate Strong Functional Expertise, Creativity And Entrepreneurial Leadership To Meet The Business Needs Of The Operation. Sets Goals And Expectations For Direct Reports Using The Performance Review Process And Holds Staff Accountable For Successful Performance. Ensures That Expectations And Objectives Are Clearly Communicated To Subordinates; Subordinates Are Also Open To Raise Questions And/or Concerns. Brings Issues To The Attention Of Human Resources As Necessary. Ensures Employees Are Treated Fairly And Equitably. Coaches Team By Providing Specific Feedback To Improve Performance.   Additional Responsibilities Informs And/or Update The Executives, The Peers And The Subordinates On Relevant Information In A Timely Manner. Provides Information To Supervisors, Co-workers, And Subordinates By Telephone, In Written Form, E-mail, Or In Person. Analyzes Information And Evaluating Results To Choose The Best Solution And Solve Problems. Estimate Food, Liquor, Wine, And Other Beverage Consumption In Order To Anticipate Amounts To Be Purchased Or Requisitioned. Order And Purchase Equipment And Supplies.   Management Competencies Leadership Adaptability – Develops Strategies And Identifies Resources To Implement And Manage Change; Models Flexibility In Adjusting Priorities; And Communicates The Need For Change In A Positive Way That Encourages Commitment.  Communication - Actively Listens And Uses Appropriate Communication Styles To Deliver Complex Information In A Clear Concise Way And Influences Others To Accept A Point Of View, Gain Consensus, Or Take Action. Problem Solving And Decision Making - Models And Sets Expectations For Solving Complex Problems, Collecting And Comparing Information To Evaluate Alternatives, Considering Their Potential Impact Before Making Decisions, Involving Others To Gain Agreement And Support, And Guiding Others To Implement Solutions. Professional Demeanor - Exhibits Behavioral Styles That Convey Confidence And Command Respect From Others; Makes A Good First Impression And Represents The Company In Alignment With Its Values. Managing Execution Building And Contributing To Teams - Leads And Participates As A Member Of A Team To Move The Team Toward The Completion Of Common Goals While Fostering Cohesion And Collaboration Among Team Members. Driving For Results - Focuses And Guides Others In Accomplishing Work Objectives. Planning And Organizing - Gathers Information And Resources Required To Set A Plan Of Action For Self And/or Others; Prioritizes And Arranges Work Requirements Self And/or Others To Accomplish Goals And Ensure Work Is Completed. Building Relationships Coworker Relationships - Develops And Uses Collaborative Relationships To Facilitate The Accomplishment Of Work Goals. Customer Relationships - Develops And Sustains Relationships Based On An Understanding Of Customer Needs And Actions Consistent With The Company’s Service Standards. Global Mindset - Supports Employees And Business Partners With Diverse Styles, Abilities, Motivations, And/or Cultural Perspectives; Utilizes Differences To Drive Innovation, Engagement And Enhance Business Results; And Ensures Employees Are Given The Opportunity To Contribute To Their Full Potential. Generating Talent And Organizational Capability Organizational Capability - Evaluates And Adapts The Structure Of Organizational Units, Jobs, And Work Processes to Best Fit The Needs And/or Support The Goals Of An Organizational Unit. Talent Management - Provides Guidance And Feedback To Help Individuals Develop And Strengthen Skills And Abilities Needed To Accomplish Work Objectives. Learning And Applying Professional Expertise Applied Learning - Seeks And Makes The Most Of Learning Opportunities To Improve Performance Of Self And/or Others. Business Acumen - Understands And Utilizes Business Information (e.g., Data Related To Employee Engagement, Guest Satisfaction, And Property Financial Performance) To Manage Everyday Operations And Generate Innovative Solutions To Approach Business And Administrative Challenges. Technical Acumen - Understands And Utilizes Professional Skills And Knowledge In A Specific Functional Area To Conduct And Manage Everyday Business Operations And Generate Innovative Solutions To Approach Function-specific Work Challenges. Food Production And Presentation - Knowledge Of Techniques And Equipment For Preparing And Presenting Food Products (both Plant And Animal) For Consumption, Including Storage/handling Techniques And Sanitation Standards. Willingness To Adhere To Internal Company Standards. Food And Beverage Marketing - Knowledge Of Local And Internal Marketing Efforts To Drive Revenue. Develops And Executes Marketing Plans Using Relevant Information As Appropriate Such As Feedback Gathered From Customers. Food And Beverage Inventory - Knowledge Of Procedures And Techniques For Food Storage And Rotation, Quality Assurance Audit Requirements, Merchandising Food Products, Inventory And Supply Storage, And Shift Production. Finance/accounting - Knowledge And Understanding Of Financial Knowledge, Controls, Inventory, Costs, expenses, And All Cash Handling Procedures And Policies. Purchasing And Materials Management - Knowledge Of Practices And Procedures Needed To Maintain Material, Equipment And Supplies; Including Vendor Identification And Contract Negotiation, Supply Requisition And Purchasing, And Inventory Control. Basic Competencies - Fundamental Competencies Required For Accomplishing Basic Work Activities. Basic Computer Skills - Uses Basic Computer Hardware And Software (e.g., Personal Computers, Word Processing Software, Internet Browsers, Etc.). Mathematical Reasoning - Demonstrates Ability To Add, Subtract, Multiply, Or Divide Quickly, Correctly, And In A Way That Allows One To Solve Work-related Issues. Oral Comprehension - Demonstrates Ability To Listen To And Understand Information And Ideas Presented Through Spoken Words And Sentences. Reading Comprehension - Demonstrates Understanding Of Written Sentences And Paragraphs In Work-related Documents. Writing - Communicates Effectively In Writing As Appropriate For The Needs Of The Audience. Connect Your Passions With A Rewarding Opportunity You’re A Hospitality Enthusiast. join Us And Grow Through Opportunities To Explore The Business, Opening Yourself To Various Career Options. What We Offer Professional Career Progression At International Level In 7300 Marriott Hotels. Discounts On Hotel Rooms, Gift Shop Items, Food And Beverage Across The Company. Learning And Development Opportunities Online, On The Job And In Class. Charity Events, Wellbeing Activities Through The Takecare Program. Experienced Management & Motivated And Engaging Colleagues Canteen Service And Uniform Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Rome Understanding Market Dynamics, Enterprise Level Objectives And Important Aspects Of The Company’s Business To Accurately Diagnose Strengths And Weaknesses, Anticipate Opportunities A...
Concierge Assist. - Night Shift St. Regis Hotels & Resortstipologia Full-timetrasferimento? Ntipo Posizione Non-managementlavora Da Remoto? N Il Marchio St. Regis Ha Fondato Il Concetto Di Hotel Di Lusso Con L'apertura Del The St. Regis New York Oltre 110 Anni Fa.  Quando John Jacob Astor Iv Ha Aperto Le Porte Del Suo Capolavoro In Stile Beaux-arts Sulla Fifth Avenue Di New York, St. Regis è Diventato Un Simbolo Di Eleganza Senza Compromessi E Di Servizio Personalizzato.  Oggi, Forte Delle Sue 40 Strutture Considerate Tra Le Migliori Al Mondo, St. Regis è Il Luogo Dove Nascono Nuove Tendenze, Le Aspettative Vengono Superate E Gli Ospiti Vivono Esperienze Eccezionali.  Vi Invitiamo A Esplorare Le Opportunità Di Lavoro Di St. Regis. Position Summary   Greet And Escort Guests To Rooms. Open Doors And Assist Guests/visitors Entering And Leaving Property. Inform Guests Of Property Amenities, Services, And Hours Of Operation, And Local Areas Of Interest And Activities. Identify And Explain Room Features To Guests (e.g., Use Of Room Key, Mini-bar, Ice And Vending Areas, In-room Safe, Valet Laundry Services). Transport Guest Luggage To And From Guest Rooms And/or Designated Bell Area. Assist With Luggage Storage And Retrieval. Assist Guests/visitors In And Out Of Vehicles, Including Assisting Guests With Loading/unloading Luggage. Supply Guests With Directions. Arrange Transportation (e.g., Taxi Cab, Shuttle Bus, Limousine/sedan Service) For Guests/visitors, And Record Advance Transportation Request As Needed. Communicate Parking Procedures To Guests/visitors.   Follow All Company Policies And Procedures, And Report Accidents, Injuries, And Unsafe Work Conditions To Manager. Maintain Awareness Of Undesirable Persons On Property Premises. Ensure Uniform And Personal Appearance Are Clean And Professional And Maintain Confidentiality Of Proprietary Information. Welcome And Acknowledge All Guests, Anticipate And Address Guests’ Service Needs, Assist Individuals With Disabilities, And Thank Guests With Genuine Appreciation. Speak With Others Using Clear And Professional Language, And Answer Telephones Using Appropriate Etiquette. Develop And Maintain Positive Working Relationships With Others. Comply With Quality Assurance Expectations And Standards. Read And Visually Verify Information In A Variety Of Formats (e.g., Small Print). Move At A Speed Required To Respond To Work Situations (e.g., Run, Walk, Jog). Stand, Sit, Or Walk For An Extended Period Of Time Or For An Entire Work Shift. Move, Lift, Carry, Push, Pull, And Place Objects Weighing Less Than Or Equal To 50 Pounds Without Assistance And Objects Weighing In Excess Of 75 Pounds With Assistance. Move Over Sloping, Uneven, Or Slippery Surfaces As Well As Up And Down Stairs And/or Service Ramps. Reach Overhead And Below The Knees, Including Bending, Twisting, Pulling, And Stooping. Perform Other Reasonable Job Duties As Requested By Supervisors.   Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Venice Welcome And Acknowledge All Guests, Anticipate And Address Guests’ Service Needs, Assist Individuals With Disabilities, And Thank Guests With Genuine Appreciation. Assist Guests/visi...
Restaurant Guest Ambassador The Luxury Collectiontipologia Full-timetrasferimento? Ntipo Posizione Non-managementlavora Da Remoto? N The Luxury Collection è Una Sfavillante Collezione Di Hotel E Resort Autentici Dislocati In Tutto Il Mondo Che Sono Un'espressione Unica Della Località In Cui Sorgono. I Team Dei Nostri Hotel Offrono Esperienze Uniche E Gratificanti Nelle Destinazioni Più Ambite Al Mondo. La Nostra Mission è Guidare I Nostri Ospiti, Esperti Viaggiatori Che Affrontano Viaggi Di Trasformazione Che Li Toccano Nel Profondo, Arricchire Le Loro Vite E Creare Ricordi Duraturi. Se Vi Appassiona La Narrazione Evocativa E Desiderate Offrire Un Servizio Genuino, Premuroso E Personalizzato, Vi Invitiamo Ad Accompagnarci In Questo Viaggio E Ad Esplorare Le Opportunità Di Lavoro Di The Luxury Collection. The Gritti Palace, A Luxury Collection Hotel Belonging To Marriott International, Is Currently Recruiting For A Restaurant Guest Ambassador. The Restaurant Host/hostess Will Report To The Restaurant Manager And She/he Will Be Part Of A F&b  department. This Is A Great Opportunity To Work In A Place Of Exceptional Art And Elegance, Where History And Culture Are Met With Renewed Venetian Style. The Gritti Is Known For Impassioned Service, A Delectable Culinary Experience And An Intimate Wellness Haven. The Reference Point For The World's Elite At International City Events Such As The Biennale, Carnival And The Venice Film Festival. What We Offer Professional Career Progression At International Level In 7300 Marriott Hotels Learning And Development Opportunities Online, On The Job And In Class Discounts On Hotel Rooms, Gift Shop Items, Food And Beverage Experienced Management & Motivated And Engaging Colleagues Charity Events, Wellbeing Activities And Voluntary Work In The Community Of Venice Through The Takecare Program Canteen Service And Uniform   What You’ll Do   Supply Guests With Directions And Information Regarding The Restaurant And The Hotel Manage The Reservations By Phone, By Email And Face To Face Answer, Record, And Process All Guest Calls, Messages, Requests, Questions, Or Concerns Liaising With Event And The Restaurant Team For Special Events And Occasions  Liaising With Other Departments (f&b, Sales And Front Office) For Vip Guests And Special Celebrations Ensure Guests Are Welcomed In A Warm And Professional Manner And Supervise The Entrance Of The Restaurant   What We’re Looking For Fluent English Is A Must Understanding Of Luxury Hospitality F&b Operations Experience In The Same Role In Fine Dining Restaurants Would Be An Advantage A Warm, People-oriented Demeanor A Team-player Attitude Positive Outlook And Dependability   Explore Our Very Big World As A World-class Leader In The Travel Industry, There’s No Better Place Than Marriott International To Make Your Mark. Joining Us, You’ll Get To Entertain And Meet People From All Over The World As You Build Your Experience. You’ll Find A Place Where Your Personality And Ideas Are Appreciated Just As Much As The Work You Do. And You’ll Grow Through Opportunities To Explore The Business, Opening Yourself To Various Career Options. If You Have The Natural Ability To Communicate And Enjoy Working With Others, We Welcome You To Join Our Global Family.   You’re Welcomed Here Our Highest Priority Is Making You Feel As Welcome As Our Guests. We Want You To Know You’re Important To Us And That You’ll Make An Impact In Your Role, And For That, You’ll Be Appreciated And Valued. Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Venice The Luxury Collection è Una Sfavillante Collezione Di Hotel E Resort Autentici Dislocati In Tutto Il Mondo Che Sono Un'espressione Unica Della Località In Cui Sorgono. Supply Guests...
nuova offerta Assistant Concierge The Luxury Collectiontipologia Full-timetrasferimento? Ntipo Posizione Non-managementlavora Da Remoto? N The Luxury Collection è Una Sfavillante Collezione Di Hotel E Resort Autentici Dislocati In Tutto Il Mondo Che Sono Un'espressione Unica Della Località In Cui Sorgono. I Team Dei Nostri Hotel Offrono Esperienze Uniche E Gratificanti Nelle Destinazioni Più Ambite Al Mondo. La Nostra Mission è Guidare I Nostri Ospiti, Esperti Viaggiatori Che Affrontano Viaggi Di Trasformazione Che Li Toccano Nel Profondo, Arricchire Le Loro Vite E Creare Ricordi Duraturi. Se Vi Appassiona La Narrazione Evocativa E Desiderate Offrire Un Servizio Genuino, Premuroso E Personalizzato, Vi Invitiamo Ad Accompagnarci In Questo Viaggio E Ad Esplorare Le Opportunità Di Lavoro Di The Luxury Collection. The Hotel Danieli, A Luxury Collection Hotel, Part Of Marriott International, Is Currently Looking For A Assistant Concierge (seasonal Contract).   This A Great Opportunity To Work One Of The Most Famous Hotel In The World. A Patrimony Of Venetian Excellence, Hotel Danieli Dominates The Lagoon Steps Away From The Bridge Of Sighs And St. Mark’s Square.  The Palatial Atmosphere Of The Hotel House A Rich Collection Of Precious Art And Antiques Artfully Blended With Contemporary Comforts To Indulge The Wishes Of Cultured Global Travelers.   What We Offer Professional Career Progression At International Level In 7300 Marriott Hotels Learning And Development Opportunities Online, On The Job And In Class Discounts On Hotel Rooms, Gift Shop Items, Food And Beverage Experienced Management & Motivated And Engaging Colleagues Charity Events, Wellbeing Activities And Voluntary Work In The Community Of Venice Through The Takecare Program Canteen Service And Uniform   The Impact You’ll Make First Impressions Are Everything. And You’ll Set The Tone For Every Guest’s Stay. With A Genuinely Warm Welcome, You’ll Be Ready With Answers To Any Questions And Happy To Offer Information About Hotel Services, Facilities And The Local Area. Anything To Help Make Their Visit That Bit More Special. And, Creating The Smoothest Check-out Experience, You’ll Make Sure They Leave Us Happy Too.   What You’ll Do Welcome And Greet Guests. Open Doors And Assist Guests/visitors Entering And Leaving Property. Inform Guests Of Property Amenities, Services, And Hours Of Operation, And Local Areas Of Interest And Activities. Identify And Explain Room Features To Guests (e.g., Use Of Room Key, Mini-bar, Ice And Vending Areas, In-room Safe, Valet Laundry Services). Transport Guest Luggage To And From Guest Rooms And/or Designated Bell Area. Assist With Luggage Storage And Retrieval. Assist Guests With Loading/unloading Luggage. Supply Guests With Directions. Arrange Transportation (e.g., Water Taxi, Limousine) For Guests/visitors, And Record Advance Transportation Request As Needed.     Follow All Company Policies And Procedures, And Report Accidents, Injuries, And Unsafe Work Conditions To Manager. Maintain Awareness Of Undesirable Persons On Property Premises. Ensure Uniform And Personal Appearance Are Clean And Professional And Maintain Confidentiality Of Proprietary Information. Welcome And Acknowledge All Guests, Anticipate And Address Guests’ Service Needs, Assist Individuals With Disabilities, And Thank Guests With Genuine Appreciation. Speak With Others Using Clear And Professional Language, And Answer Telephones Using Appropriate Etiquette. Develop And Maintain Positive Working Relationships With Others. Comply With Quality Assurance Expectations And Standards. Read And Visually Verify Information In A Variety Of Formats (e.g., Small Print). Move At A Speed Required To Respond To Work Situations (e.g., Run, Walk, Jog). Stand, Sit, Or Walk For An Extended Period Of Time Or For An Entire Work Shift. Move, Lift, Carry, Push, Pull, And Place Objects Weighing Less Than Or Equal To 50 Pounds Without Assistance And Objects Weighing In Excess Of 75 Pounds With Assistance. Move Over Sloping, Uneven, Or Slippery Surfaces As Well As Up And Down Stairs And/or Service Ramps. Reach Overhead And Below The Knees, Including Bending, Twisting, Pulling, And Stooping. Perform Other Reasonable Job Duties As Requested By Supervisors.   What We’re Looking For   Great Storytelling Skills In English And At Least Intermediate Italian (both Writing And Speaking) Previous Hospitality/front Office Experience Is A Big Plus Understanding Of Rooms Operations And Luxury Hospitality Ideally, Technical Knowledge Of Micros And Opera A Warm, People-oriented Demeanour And A Team-first Attitude  Positive Outlook And Outgoing Personality Flexibility, Problem-solving Skills And Multi-tasking Ability    The Ability To Stand, Sit Or Walk For Extended Periods Of Time Across A Work Shift   Explore Our Very Big World As A World-class Leader In The Travel Industry, There’s No Better Place Than Marriott International To Make Your Mark. Joining Us, You’ll Get To Entertain And Meet People From All Over The World As You Build Your Experience. You’ll Find A Place Where Your Personality And Ideas Are Appreciated Just As Much As The Work You Do. And You’ll Grow Through Opportunities To Explore The Business, Opening Yourself To Various Career Options. If You Have The Natural Ability To Communicate And Enjoy Working With Others, We Welcome You To Join Our Global Family.   You’re Welcomed Here Our Highest Priority Is Making You Feel As Welcome As Our Guests. We Want You To Know You’re Important To Us And That You’ll Make An Impact In Your Role, And For That, You’ll Be Appreciated And Valued. Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Venice The Luxury Collection è Una Sfavillante Collezione Di Hotel E Resort Autentici Dislocati In Tutto Il Mondo Che Sono Un'espressione Unica Della Località In Cui Sorgono. 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Reception Manager - Excelsior Hotel Gallia The Luxury Collectiontipologia Full-timetrasferimento? Ntipo Posizione Managementlavora Da Remoto? N The Luxury Collection è Una Sfavillante Collezione Di Hotel E Resort Autentici Dislocati In Tutto Il Mondo Che Sono Un'espressione Unica Della Località In Cui Sorgono. I Team Dei Nostri Hotel Offrono Esperienze Uniche E Gratificanti Nelle Destinazioni Più Ambite Al Mondo. La Nostra Mission è Guidare I Nostri Ospiti, Esperti Viaggiatori Che Affrontano Viaggi Di Trasformazione Che Li Toccano Nel Profondo, Arricchire Le Loro Vite E Creare Ricordi Duraturi. Se Vi Appassiona La Narrazione Evocativa E Desiderate Offrire Un Servizio Genuino, Premuroso E Personalizzato, Vi Invitiamo Ad Accompagnarci In Questo Viaggio E Ad Esplorare Le Opportunità Di Lavoro Di The Luxury Collection. Job Summary   Assist And Support The Director Of Rooms In Administering Front Office Functions And Supervising Staff On A Daily Basis. Position Directs And Works With Managers And Employees To Carry Out Procedures.  Ensures Guest And Employee Satisfaction And Maximizes The Financial Performance Of The Department. Good People Skills, Pleasant Personality With A Dynamic Professional Attitude To Supervise And Lead The Team, High Organization And Multitasking Abilities Are Strongly Required. The Ideal Candidate Will Have Previous Customer Service And Office Management Experience Along With A Solid Customer Service Approach, Provide Guidance And Direction To All Associates To Ensure They Are Adhering To All Hotel Policies, Standards, Procedures And Regulations. Ensures That All Team Members Clearly Understand Their Job Roles, Responsibilities, And Performance Expectations. Ensures That Plans And Actions Are In Place To Meet Departmental Goals.   Candidate Profile    Education And Experience High School Diploma Or Ged; A Minimum Of 3 Years Of Experience As A Front Desk Manager Or Similar Or Related Professional Area. Or 2-year Degree From An Accredited University In Hotel And Restaurant Management, Hospitality, Business Administration, Or Related Major   Core Work Activities   Maintaining Guest Services And Front Desk Goals Manages Day-to-day Operations, Ensuring The Quality, Standards And Meeting The Expectations Of The Customers On A Daily Basis. Develops Specific Goals And Plans To Prioritize, Organize, And Accomplish Your Work. Handles Complaints, Settling Disputes, And Resolving Grievances And Conflicts, Or Otherwise Negotiating With Others. Supervises Staffing Levels To Ensure That Guest Service, Operational Needs And Financial Objectives Are Met. Ensures That Regular On-going Communication Is Happening With Employees To Create Awareness Of Business Objectives And Communicate Expectations, Recognizes Performance, And Produces Desired Results. Understands The Impact Of Department’s Operations On The Overall Property Financial Goals And Objectives And Manages To Achieve Or Exceed Goals. Visible In The Front Of The House During High Traffic Time Verifies That Accurate Room Status Information Is Maintained And Properly Communicated. Updates Group Information. Maintains, Monitors, And Prepares Group Requirements. Relays Information To Appropriate Personnel. Reviews And Completes Credit Limit Report. Checks Cashiers In And Out And Verifies Banks And Deposits At The End Of Each Shift. Enforces All Cash-handling, Check-cashing, And Credit Policies. Upholds The Hotel's Commitment To Hospitality To Luxury Hospitality. Prepare Performance Reports Related To Front Office. Ensure That Employees Are, At All Times, Attentive, Friendly, Helpful And Courteous To All Guests Managers And Other Employees. Review Daily Front Office Work And Activity Reports Generated By Night Audit. Review Front Office Log Book And Guest Feedback Forms On A Daily Basis. Organize And Prioritize Daily Work; Monitor Progress Against Schedule And Business Demands. Manage Own Time And Time Of The Department.   Supporting Management Of Front Desk Team Utilizes Interpersonal And Communication Skills To Lead, Influence, And Encourage Others; Advocates Sound Financial/business Decision Making; Demonstrates Honesty/integrity; Leads By Example. Encourages And Building Mutual Trust, Respect, And Cooperation Among Team Members. Ensures That All Team Members Are Trained On Technical And Service Aspects Of Their Position. Conducts Regularly Scheduled Meetings Of Front Office Personnel. Wears The Proper Uniform At All Times. Requires All Front Office Employees To Wear Proper Uniforms At All Times. Serving As A Role Model To Demonstrate Appropriate Behaviors. Supervises And Manages Employees. Manages All Day-to-day Operations. Understands Employee Positions Well Enough To Perform Duties In Employees' Absence. Establishes And Maintains Open, Collaborative Relationships With Employees And Ensures Employees Do The Same Within The Team. Supervises All Areas Of The Front Office   Ensuring Exceptional Customer Service Provides Services That Are Above And Beyond For Customer Satisfaction And Retention. Improves Service By Communicating And Assisting Individuals To Understand Guest Needs, Providing Guidance, Feedback, And Individual Coaching When Needed. Responds To And Handles Guest Problems And Complaints. Sets A Positive Example For Guest Relations. Empowers Employees To Provide Excellent Customer Service. Observes Service Behaviors Of Employees And Provides Feedback To Individuals. Interacts With Customers To Obtain Feedback On Quality Of Product, Service Levels And Overall Satisfaction. Ensures Employees Understand Customer Service Expectations And Parameters. Interacts With Guests To Obtain Feedback On Product Quality And Service Levels. Emphasizes Guest Satisfaction During All Departmental Meetings And Focuses On Continuous Improvement. Monitor All V.i.p 's Special Guests And Requests.     Managing Projects And Policies Implements The Customer Recognition/service Program, Communicating And Ensuring The Process. Trains Staff And Monitors Adherence To All Credit Policies And Procedures To Reduce Bad Debts And Rebates. Supervises Same Day Selling Procedures To Maximize Room Revenue And Control Property Occupancy. Supervises Daily Front Desk Shift Operations And Ensures Compliance With All Policies, Standards And Procedures. Ensures Property Policies Are Administered Fairly And Consistently, Disciplinary Procedures And Documentation Are Completed According To Standard And Local Operating Procedures (sops And Lsops) And Support The Peer Review Process.   Supporting Human Resource Activities                                Supports The Developmental Needs Of Others And Coaching, Mentoring, Or Otherwise Helping Others To Improve Their Knowledge Or Skills. Solicits Employee Feedback, Utilizes An “open Door” Policy And Reviews Employee Satisfaction Results To Identify And Address Employee Problems Or Concerns. Brings Issues Concerning Employee Satisfaction To The Attention Of The Department Manager And Human Resources. Assists As Needed In The Interviewing And Hiring Of Employee Team Members With The Appropriate Skills. Supports A Departmental Orientation Program For Employees To Receive The Appropriate New Hire Training To Successfully Perform Their Job. Participates In Employee Progressive Discipline Procedures.   Additional Responsibilities Provides Information To Supervisors, Co-workers, And Subordinates By Telephone, In Written Form, E-mail, Or In Person. Analyzes Information And Evaluating Results To Choose The Best Solution And Solve Problems. Informs And/or Updates The Executives, The Peers And The Subordinates On Relevant Information In A Timely Manner. Performs All Duties At The Front Desk As Necessary. Runs Front Desk Shifts Whenever Necessary. Participates In Departmental Meetings And Continually Communicates A Clear And Consistent Message Regarding The Front Desk Goals To Produce Desired Results.   Management Competencies Leadership Adaptability - Maintains Performance Level Under Pressure Or When Experiencing Changes Or Challenges In The Workplace.   Communication - Conveys Information And Ideas To Others In A Convincing And Engaging Manner Through A Variety Of Methods. Problem Solving And Decision Making - Identifies And Understands Issues, Problems, And Opportunities; Obtains And Compares Information From Different Sources To Draw Conclusions, Develop And Evaluate Alternatives And Solutions, Solve Problems, And Choose A Course Of Action. Professional Demeanor - Exhibits Behavioral Styles That Convey Confidence And Command Respect From Others; Makes A Good First Impression And Represents The Company In Alignment With Its Values. Managing Execution Building And Contributing To Teams - Actively Participates As A Member Of A Team To Move The Team Toward The Completion Of Goals. Driving For Results - Sets High Standards Of Performance For Self And/or Others; Assumes Responsibility For Work Objectives; Initiates, Focuses, And Monitors The Efforts Of Self And/or Others Toward The Accomplishment Goals; Proactively Takes Action And Goes Beyond What Is Required. Planning And Organizing - Gathers Information And Resources Required To Set A Plan Of Action For Self And/or Others; Prioritizes And Arranges Work Requirements To Accomplish Goals And Ensure Work Is Completed. Building Relationships Coworker Relationships - Interacts With Others In A Way That Builds Openness, Trust, And Confidence In The Pursuit Of Organizational Goals And Lasting Relationships.  Customer Relationships - Develops And Sustains Relationships Based On An Understanding Of Customer Needs And Actions Consistent With The Company’s Service Standards. Global Mindset - Supports Employees And Business Partners With Diverse Styles, Abilities, Motivations, And/or Cultural Perspectives; Utilizes Differences To Drive Innovation, Engagement And Enhance Business Results; And Ensures Employees Are Given The Opportunity To Contribute To Their Full Potential. Generating Talent And Organizational Capability Organizational Capability - Evaluates And Adapts The Structure Of Own Assignments And Suggests Improvements To Work Processes To Best Fit The Needs And/or Support The Goals Of An Organizational Unit. Talent Management - Provides Support And Feedback To Help Individuals Develop And Strengthen Skills And Abilities Needed To Accomplish Work Objectives. Learning And Applying Professional Expertise Applied Learning - Seeks And Makes The Most Of Learning Opportunities To Improve Performance Of Self And/or Others. Business Acumen - Understands And Utilizes Business Information To Manage Everyday Operations. Technical Acumen - Understands And Utilizes Professional Skills And Knowledge In A Specific Functional Area To Conduct. Guest Services - Knowledge Of Procedures For Wake-up Services, Safe Deposit Boxes, Room And Property Amenities, Property-specific Programs (e.g., Kids Programs), Guest Rewards Programs, And Local Attractions.   Front Desk - Knowledge Of Procedures And Policies For Check-in/check-out; Pre-arrival Planning; Marriott Rewards Program; Corporate-sponsored Programs; Property Based Systems (i.e., Gxp, Mgs, Marsha, Pms, Fidelio Opera, Call, Accounting, Voicemail, Key); Vendors, Products, Services, And Merchandise; Front Desk Supply Management; Room Inventory Management.  Problem Resolution- Ability To Record, Track And Resolve Guest Problems Via Property Software (i.g. Gxp, Gss Etc.) Handle Emergencies, And Effectively Deal With Customer Issues And Complaints. Basic Competencies - Fundamental Competencies Required For Accomplishing Basic Work Activities. Advanced Computer Skills - Uses Computer Hardware And Software (e.g., Personal Computers, Ms Office Suite And Apps).   Mathematical Reasoning - Demonstrates Ability In Accounting Procedures And General Administrative Tasks And In A Way That Allows One To Solve Work-related Issues.   Oral Comprehension - Demonstrates Ability To Listen To And Understand Information And Ideas Presented Through Spoken Words And Sentences. Reading And Writing Comprehension - Demonstrates Understanding Of Business Writing Skills And Communicates Effectively In Writing As Appropriate For The Needs Of The Audience. Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Milan Identifies And Understands Issues, Problems, And Opportunities; Obtains And Compares Information From Different Sources To Draw Conclusions, Develop And Evaluate Alternatives And Sol...
Convention Supervisor Westin Hotels & Resortstipologia Full-timetrasferimento? Ntipo Posizione Managementlavora Da Remoto? N Negli Hotel Westin Ci Adoperiamo Per Garantire Il Benessere Dei Nostri Ospiti Offrendo Un Ambiente Stimolante, Servizi Funzionali E Un Programma Rigenerante Che Li Faccia Ripartire Sentendosi Meglio Di Quando Sono Arrivati. Poiché Sappiamo Che Viaggiare Può Sconvolgere L'equilibrio Dei Nostri Ospiti, Ci Prefiggiamo Il Compito Di Aiutarli A Ritrovare Il Controllo E Il Benessere Durante Il Loro Soggiorno. Tutto Ciò Che Facciamo è Volto Ad Aiutare I Nostri Ospiti A Ritrovare Un Benessere A 360 Gradi. Gli Ospiti Apprezzano Il Nostro Atteggiamento Collaborativo, Il Nostro Servizio Attento E Ogni Nostro Gesto Diretto A Rendere Piacevole Il Loro Soggiorno. Cerchiamo Persone Dinamiche Desiderose Di Unirsi Al Team E Sempre Disposte A Intervenire Per Dare Una Mano.  Se Siete Persone Positive, Adattabili, Intuitive E Sinceramente Interessate A Favorire Il Benessere Di Chi Vi Circonda, Vi Invitiamo A Scoprire Come Possiamo Crescere Insieme Negli Hotel Westin. Job Summary The Convention Supervisor Is Responsible For Contracting And Closing Local Catering And Social Business And Ensuring That Business Is Turned Over Properly And In A Timely Fashion For Quality Service Delivery. The Position Is Responsible For Achieving Catering Revenue Goals By Actively Up-selling Each Business Opportunity To Maximize Revenue. The Incumbent Implements The Brand’s Service Strategy And Applicable Brand Initiatives In All Aspects Of The Sales Process And Drives Customer Loyalty By Delivering Service Excellence Throughout Each Customer Experience. conducts Function Room Inspections Prior To Each Function To Ensure The Room Is Set According To Specifications.   Candidate Profile Education And Experience • High School Diploma Or Ged; 6 years Experience In The Sales And Marketing, Guest Services, Front Desk, Or Related Professional. Or • 2-year Degree From An Accredited University In Business Administration, Marketing, Hotel And Restaurant Management, Or Related Major; 4 years Experience In The Sales And Marketing, Guest Services, Front Desk, Or Related Professional.   Core Work Activities   Managing Sales Activities • Manages Sales Efforts For The Hotel Including Local Corporate And Social Catering. • Works Collaboratively With Off-property Sales Channels (e.g., Sales Office, Area Sales, Est) To Ensure Sales Efforts Are Coordinated, Complementary And Not Duplicative. • Responds To Incoming Catering Opportunities For The Hotel. • Identifies, Qualifies And Solicits New Catering Business To Achieve Personal And Hotel Revenue Goals. • Understands The Overall Market - Competitors’ Strengths And Weaknesses, Economic Trends, Supply And Demand Etc. And Knows How To Sell Against Them. • Closes The Best Opportunities For The Hotel Based On Market Conditions And Hotel Needs. • Uses Negotiating Skills And Creative Selling Abilities To Close On Business And Negotiate Contracts. • Designs, Develops And Sells Creative Catered Events. • Maximizes Revenue By Up-selling Packages And Creative Food And Beverage. • Manages Catering Sales Revenue And Operation Budgets, And Provides Forecasting Reports. • Develops Menus Which Drive Sales. • Executes And Supports The Operational Aspects Of Business Booked (e.g., Generating Proposal, Writing Contract, Customer Correspondence). • Participates In And Practices Daily Service Basics Of The Brand. • Monitors The Effective Resolution Of Guest Issues That Arise As A Result Of The Sales Process By Creating Mechanisms To Channel Issues To Property Leadership And/or Other Appropriate Stakeholders. • Ensures Successful Performance By Increasing Revenues, Controlling Expenses And Providing A Return On Investment For The Owner And The Company.   Providing Exceptional Customer Service • Interacts Effectively With Sales, Kitchen, Vendors, Competitors, Local Community, Catering Associations And Other Hotel Departments In Order To Ensure Guest Satisfaction. • Executes And Supports The Company’s Customer Service Standards And Hotel’sMilan Serves The Customer By Understanding Their Needs And Recommending The Appropriate Features And Services That Best Meet Their Needs And Exceed Their Expectations, While Building A Rel...
Director Of Human Resources - Excelsior Hotel Gallia The Luxury Collectiontipologia Full-timetrasferimento? Ntipo Posizione Managementlavora Da Remoto? N The Luxury Collection è Una Sfavillante Collezione Di Hotel E Resort Autentici Dislocati In Tutto Il Mondo Che Sono Un'espressione Unica Della Località In Cui Sorgono. I Team Dei Nostri Hotel Offrono Esperienze Uniche E Gratificanti Nelle Destinazioni Più Ambite Al Mondo. La Nostra Mission è Guidare I Nostri Ospiti, Esperti Viaggiatori Che Affrontano Viaggi Di Trasformazione Che Li Toccano Nel Profondo, Arricchire Le Loro Vite E Creare Ricordi Duraturi. Se Vi Appassiona La Narrazione Evocativa E Desiderate Offrire Un Servizio Genuino, Premuroso E Personalizzato, Vi Invitiamo Ad Accompagnarci In Questo Viaggio E Ad Esplorare Le Opportunità Di Lavoro Di The Luxury Collection. Job Summary   The Director Of Human Resources Will Report Directly To The Property General Manager, With A Dotted-line (functional) Reporting Relationship To The Regional Senior Director Of Human Resources And Will Be An Integral Member Of The Property Executive Committee. As A Member Of The Human Resources Organization, He/she Contributes A High Level Of Human Resource Generalist Knowledge And Expertise For A Designated Property. He/she Will Be Accountable For Talent Acquisition, Succession/workforce Planning, Performance Management And Development For Property Employees, Using Technology Efficiently, And Coaching/developing Others To Help Influence And Execute Business Objectives In The Most Efficient Manner. He/she Generally Works With Considerable Independence, Developing Processes To Accomplish Objectives In Alignment With Broader Business Objectives. Additionally, He/she Utilizes A Human Resource Business Plan Aligned With Property And Brand Strategies To Deliver Hr Services That Enable Business Success.   Candidate Profile   Education And Experience • 2-year Degree From An Accredited University In Human Resources, Business Administration, Or Related Major; 8 years Experience In The Human Resources Management  Or • 4-year Bachelor's Degree In Human Resources, Business Administration, Or Related Major; 6 years Experience In The Human Resources Management    Core Work Activities   Managing The Human Resources Strategy • Executes And Follows-up On Engagement Survey Related Activities. • Champions And Builds The Talent Management Ranks In Support Of Property And Region Diversity Strategy. • Translates Business Priorities Into Property Human Resources Strategies, Plans And Actions • Implements And Sustains Human Resources Initiatives At The Property. • Coordinates The Human Capital Review Process At Property(s) And Leads Succession Planning Activities On Property And In The Market, As Appropriate. • Leads The Assessment Of Property(s) Leadership Pipeline Through The Human Capital Review Process And Assists With Follow-up. • Creates Value Through Proactive Approaches That Will Affect Performance Outcome Or Control Cost. • Monitors Effective Use Of Myhr By Property Managers And Employees. • Leads And Participates In Succession Management And Workforce Planning. • Responsible For Human Resources Strategy And Execution. • Serves As Key Change Manager For Initiatives That Have High Employee Impact. • Attends Owners Meetings As A Member Of The Property Executive Committee And Provides Meaning Or Context To The Human Resources Results (e.g., Retention Statistics, Critical Open Positions, Employee Satisfaction, And Training Initiatives And Results); And Demonstrates An Understanding Of Owner Priorities. • Supervises One Or More On-property Human Resources, As Well As Market-based Human Resources Specialist Type Resources Where Appropriate.   Managing Staffing And Recruitment Process • Analyzes Open Positions To Balance The Development Of Existing Talent And Business Needs. • Serves As Coach And Expert Facilitator Of The Selection And Interviewing Process. • Surfaces Opportunities In Work Processes And Staffing Optimization. • Makes Staffing Decisions To Manage The Talent Cadre And Pipeline At The Property. • Develops Staffing Strategy (in Collaboration With Hiring Manager) Relating To Hiring Practices; Consults With Hiring Manager On Compensation, Benefits, Etc. • Monitors Sourcing Process And Outcomes Of Staffing Process. • Ensures Managers Are Competent In Assessing And Evaluating Hourly Staff.   Managing Employee Compensation Strategy • Remains Current And Knowledgeable In The Internal And External Compensation And Work Competitive Environments. • Leads The Planning Of The Hourly Employee Total Compensation Strategy. • Champions The Communication And Proper Use Of Total Compensation Systems, Tools, Programs, Policies, Etc. • Participates In Quarterly Internal Equity Analysis; Reviews Internal Equity Reports And Surface Issues Needing Resolution. • Creates And Implement S Total Compensation Management Packages/offers, Particularly Recognition And Incentive Programs Directed Towards Property Priorities.   Managing Staff Development Activities • Ensures Completion Of The Duties And Responsibilities Of The Properties’ Human Resources Staff Members, As Outlined In Applicable Job Description(s). • Ensures Property Human Resources Staff Is Properly Trained In All Employee-related Human Resource Information To Appropriately Respond To Property Employees. • Serves As Resource To Property Human Resources Staff On Employee Relations Questions And Issues. • Continually Reinforces Positive Employee Relations Concepts. Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Milan The Luxury Collection è Una Sfavillante Collezione Di Hotel E Resort Autentici Dislocati In Tutto Il Mondo Che Sono Un'espressione Unica Della Località In Cui Sorgono. The Director O...
Restaurant Host/hostess The Luxury Collectiontipologia Full-timetrasferimento? Ntipo Posizione Non-managementlavora Da Remoto? N The Luxury Collection è Una Sfavillante Collezione Di Hotel E Resort Autentici Dislocati In Tutto Il Mondo Che Sono Un'espressione Unica Della Località In Cui Sorgono. I Team Dei Nostri Hotel Offrono Esperienze Uniche E Gratificanti Nelle Destinazioni Più Ambite Al Mondo. La Nostra Mission è Guidare I Nostri Ospiti, Esperti Viaggiatori Che Affrontano Viaggi Di Trasformazione Che Li Toccano Nel Profondo, Arricchire Le Loro Vite E Creare Ricordi Duraturi. Se Vi Appassiona La Narrazione Evocativa E Desiderate Offrire Un Servizio Genuino, Premuroso E Personalizzato, Vi Invitiamo Ad Accompagnarci In Questo Viaggio E Ad Esplorare Le Opportunità Di Lavoro Di The Luxury Collection. The Hotel Danieli, A Luxury Collection Hotel, Part Of Marriott International, Is Currently Looking For A Restaurant Hostess / Host.   This A Great Opportunity To Work In One Of The Most Prestigious Hotels, Icon Of Venice And Of National And International Luxury Hospitality. Historical And Favorite Place Of Several High Profile Personalities That Made Its History Such As Richard Wagner, Emile Zola E Greta Garbo – The Hotel Danieli Was Awarded Luxury Waterfront Hotel Of The Year In 2017.   What We Offer • career Progression At International Level In Our 7300 Hotels Belonging To Marriott International • professional Staff With Plenty Of Experience In Luxury Hospitality To Share • learning And Development Opportunities Through Online And On The Job Trainings • team-spirited Co-workers And Encouraging Management • discounts On Hotel Rooms, Gift Shop Items, Food And Beverage • corporate Social Responsibility And Wellbeing Programs Activities Through The Takecare Program • staff Canteen And Uniform   What You’ll Do   Supply Guests With Directions And Information Regarding The Restaurant And The Hotel Manage The Reservations By Phone, By Email And Face To Face Answer, Record, And Process All Guest Calls, Messages, Requests, Questions, Or Concerns Liaising With Event And The Restaurant Team For Special Events And Occasions   Liaising With Other Departments (f&b, Sales And Front Office) For Vip Guests And Special Celebrations Ensure Guests Are Welcomed In A Warm And Professional Manner And Supervise The Entrance Of The Restaurant   What We’re Looking For Fluent English Is A Must Understanding Of Luxury Hospitality F&b Operations Experience In The Same Role In Fine Dining Restaurants Would Be An Advantage A Warm, People-oriented Demeanor A Team-player Attitude Positive Outlook And Dependability   Explore Our Very Big World As A World-class Leader In The Travel Industry, There’s No Better Place Than Marriott International To Make Your Mark. Joining Us, You’ll Get To Entertain And Meet People From All Over The World As You Build Your Experience. You’ll Find A Place Where Your Personality And Ideas Are Appreciated Just As Much As The Work You Do. And You’ll Grow Through Opportunities To Explore The Business, Opening Yourself To Various Career Options. If You Have The Natural Ability To Communicate And Enjoy Working With Others, We Welcome You To Join Our Global Family.   You’re Welcomed Here Our Highest Priority Is Making You Feel As Welcome As Our Guests. We Want You To Know You’re Important To Us And That You’ll Make An Impact In Your Role, And For That, You’ll Be Appreciated And Valued. Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Venice The Luxury Collection è Una Sfavillante Collezione Di Hotel E Resort Autentici Dislocati In Tutto Il Mondo Che Sono Un'espressione Unica Della Località In Cui Sorgono. Supply Guests...
Front Office Manager St. Regis Hotels & Resortstipologia Full-timetrasferimento? Ntipo Posizione Managementlavora Da Remoto? N Il Marchio St. Regis Ha Fondato Il Concetto Di Hotel Di Lusso Con L'apertura Del The St. Regis New York Oltre 110 Anni Fa.  Quando John Jacob Astor Iv Ha Aperto Le Porte Del Suo Capolavoro In Stile Beaux-arts Sulla Fifth Avenue Di New York, St. Regis è Diventato Un Simbolo Di Eleganza Senza Compromessi E Di Servizio Personalizzato.  Oggi, Forte Delle Sue 40 Strutture Considerate Tra Le Migliori Al Mondo, St. Regis è Il Luogo Dove Nascono Nuove Tendenze, Le Aspettative Vengono Superate E Gli Ospiti Vivono Esperienze Eccezionali.  Vi Invitiamo A Esplorare Le Opportunità Di Lavoro Di St. Regis. Job Summary At The Historical St. Regis Rome We Are Casting For A Front Office Manager. Reporting To The General Manager, The Front Office Manager Will Be Part Of The St. Regis Rome Team, Proud To Create Exquisite Staying At Rome’s Best Address.   About Us Introduced To Roman Society In 1864, The Architecturally Iconic St. Regis Rome Is Located In One Of The City's Most Impressive Palazzos. The Pioneer St. Regis In Europe And A Social Beacon For Romans And International Travelers, The Hotel Has Emerged To Define A New Era Of Luminosity: A Contemporary Take On A Historic Address, St. Regis Rome Has Shed Its Former Bearing And Stepped Out, Into The Limelight To Truly Own Rome. Radiant And Luminous, It Combines Fearless Elegance, Disruptive Artistry And Discerning Enlightenment, With Proudness To Host Each Guest Providing The Best Service To Make Everyday Exquisite.   Your Challenge As A Department Head, The Front Office Manager Administers front Office Areas And Functions and Supervises Staff On A Daily Basis; Front Office Areas Include Bell/door Staff And Front Desk. Direct and Works with Managers And Employees To Carry Out Procedures Ensuring An Efficient Check In And Check Out Process. Strives To Continually Improve Guest And Employee Satisfaction And Maximizes The Financial Performance Of The Department.   Candidate Profile    Education And Experience High School Diploma Or Ged; 2 Years Experience In The Guest Services, Front Desk, Or Related Professional Area. Or 2-year Degree From An Accredited University In Hotel And Restaurant Management, Hospitality, Business Administration, Or Related Major.   Tasks And Responsabilities   Maintaining Guest Services And Front Desk Goals Manages Day-to-day Operations, Ensuring The Quality, Standards And Meeting The Expectations Of The Customers On A Daily Basis. Develops Specific Goals And Plans To Prioritize, Organize, And Accomplish Your Work. Handles Complaints, Settling Disputes, And Resolving Grievances And Conflicts, Or Otherwise Negotiating With Others. Supervises Staffing Levels To Ensure That Guest Service, Operational Needs And Financial Objectives Are Met. Ensures That Regular On-going Communication Is Happening With Employees To Create Awareness Of Business Objectives And Communicate Expectations, Recognizes Performance, And Produces Desired Results. Understands The Impact Of Department’s Operations On The Overall Property Financial Goals And Objectives And Manages To Achieve Or Exceed Goals.   Supporting Management Of Front Desk Team Utilizes Interpersonal And Communication Skills To Lead, Influence, And Encourage Others; Advocates Sound Financial/business Decision Making; Demonstrates Honesty/integrity; Leads By Example. Encourages And Building Mutual Trust, Respect, And Cooperation Among Team Members. Serving As A Role Model To Demonstrate Appropriate Behaviors. Supervises And Manages Employees. Manages All Day-to-day Operations. Understands Employee Positions Well Enough To Perform Duties In Employees' Absence. Establishes And Maintains Open, Collaborative Relationships With Employees And Ensures Employees Do The Same Within The Team. Supervises All Areas Of The Front Office In The Absence Of The Front Office Or Assistant Front Office Manager.   Ensuring Exceptional Customer Service Provides Services That Are Above And Beyond For Customer Satisfaction And Retention. Improves Service By Communicating And Assisting Individuals To Understand Guest Needs, Providing Guidance, Feedback, And Individual Coaching When Needed. Responds To And Handles Guest Problems And Complaints. Sets A Positive Example For Guest Relations. Empowers Employees To Provide Excellent Customer Service. Observes Service Behaviors Of Employees And Provides Feedback To Individuals. Interacts With Customers To Obtain Feedback On Quality Of Product, Service Levels And Overall Satisfaction. Ensures Employees Understand Customer Service Expectations And Parameters. Interacts With Guests To Obtain Feedback On Product Quality And Service Levels. Emphasizes Guest Satisfaction During All Departmental Meetings And Focuses On Continuous Improvement.   Managing Projects And Policies Implements The Customer Recognition/service Program, Communicating And Ensuring The Process. Trains Staff And Monitors Adherence To All Credit Policies And Procedures To Reduce Bad Debts And Rebates. Supervises Same Day Selling Procedures To Maximize Room Revenue And Control Property Occupancy. Supervises Daily Front Desk Shift Operations And Ensures Compliance With All Policies, Standards And Procedures. Ensures Property Policies Are Administered Fairly And Consistently, Disciplinary Procedures And Documentation Are Completed According To Standard And Local Operating Procedures (sops And Lsops) And Support The Peer Review Process.   Supporting Human Resource Activities                                   Supports The Developmental Needs Of Others And Coaching, Mentoring, Or Otherwise Helping Others To Improve Their Knowledge Or Skills. Solicits Employee Feedback, Utilizes An “open Door” Policy And Reviews Employee Satisfaction Results To Identify And Address Employee Problems Or Concerns. Brings Issues Concerning Employee Satisfaction To The Attention Of The Department Manager And Human Resources. Assists As Needed In The Interviewing And Hiring Of Employee Team Members With The Appropriate Skills. Supports A Departmental Orientation Program For Employees To Receive The Appropriate New Hire Training To Successfully Perform Their Job. Participates In Employee Progressive Discipline Procedures.   Additional Responsibilities Provides Information To Supervisors, Co-workers, And Subordinates By Telephone, In Written Form, E-mail, Or In Person. Analyzes Information And Evaluating Results To Choose The Best Solution And Solve Problems. Informs And/or Updates The Executives, The Peers And The Subordinates On Relevant Information In A Timely Manner. Performs All Duties At The Front Desk As Necessary. Runs Front Desk Shifts Whenever Necessary. Participates In Departmental Meetings And Continually Communicates A Clear And Consistent Message Regarding The Front Desk Goals To Produce Desired Results.   Management Competencies Leadership Adaptability - Maintains Performance Level Under Pressure Or When Experiencing Changes Or Challenges In The Workplace.   Communication - Conveys Information And Ideas To Others In A Convincing And Engaging Manner Through A Variety Of Methods. Problem Solving And Decision Making - Identifies And Understands Issues, Problems, And Opportunities; Obtains And Compares Information From Different Sources To Draw Conclusions, Develop And Evaluate Alternatives And Solutions, Solve Problems, And Choose A Course Of Action. Professional Demeanor - Exhibits Behavioral Styles That Convey Confidence And Command Respect From Others; Makes A Good First Impression And Represents The Company In Alignment With Its Values. Managing Execution Building And Contributing To Teams - Actively Participates As A Member Of A Team To Move The Team Toward The Completion Of Goals. Driving For Results - Sets High Standards Of Performance For Self And/or Others; Assumes Responsibility For Work Objectives; Initiates, Focuses, And Monitors The Efforts Of Self And/or Others Toward The Accomplishment Goals; Proactively Takes Action And Goes Beyond What Is Required. Planning And Organizing - Gathers Information And Resources Required To Set A Plan Of Action For Self And/or Others; Prioritizes And Arranges Work Requirements To Accomplish Goals And Ensure Work Is Completed. Building Relationships Coworker Relationships - Interacts With Others In A Way That Builds Openness, Trust, And Confidence In The Pursuit Of Organizational Goals And Lasting Relationships.  Customer Relationships - Develops And Sustains Relationships Based On An Understanding Of Customer Needs And Actions Consistent With The Company’s Service Standards. Global Mindset - Supports Employees And Business Partners With Diverse Styles, Abilities, Motivations, And/or Cultural Perspectives; Utilizes Differences To Drive Innovation, Engagement And Enhance Business Results; And Ensures Employees Are Given The Opportunity To Contribute To Their Full Potential. Generating Talent And Organizational Capability Organizational Capability - Evaluates And Adapts The Structure Of Own Assignments And Suggests Improvements To Work Processes To Best Fit The Needs And/or Support The Goals Of An Organizational Unit. Talent Management - Provides Support And Feedback To Help Individuals Develop And Strengthen Skills And Abilities Needed To Accomplish Work Objectives. Learning And Applying Professional Expertise Applied Learning - Seeks And Makes The Most Of Learning Opportunities To Improve Performance Of Self And/or Others. Business Acumen - Understands And Utilizes Business Information To Manage Everyday Operations. Technical Acumen - Understands And Utilizes Professional Skills And Knowledge In A Specific Functional Area To Conduct. Guest Services - Knowledge Of Procedures For Wake-up Services, Safe Deposit Boxes, Room And Property Amenities, Property-specific Programs (e.g., Kids Programs), Guest Rewards Programs, And Local Attractions.   Front Desk - Knowledge Of Procedures And Policies For Check-in/check-out; Pre-arrival Planning; Marriott Rewards Program; Corporate-sponsored Programs; Property Based Systems (i.e., Mgs, Marsha, Pms, Fidelio Opera, Fosse, Call Accounting, Voicemail, Movies, Key); Vendors, Products, Services, And Merchandise; Front Desk Supply Management; Room Inventory Management.  Problem Resolution- Ability To Record, Track And Resolve Guest Problems Via Property Software (i.e. Guestware, Fosse, Etc.) Handle Emergencies, And Effectively Deal With Customer Issues And Complaints. Basic Competencies - Fundamental Competencies Required For Accomplishing Basic Work Activities.   Languages – Proficiency In Italian And English. Basic Computer Skills - Uses Basic Computer Hardware And Software (e.g., Personal Computers, Word Processing Software, Internet Browsers, Etc.) Mathematical Reasoning - Demonstrates Ability To Add, Subtract, Multiply, Or Divide Quickly, Correctly, And In A Way That Allows One To Solve Work-related Issues. Oral Comprehension - Demonstrates Ability To Listen To And Understand Information And Ideas Presented Through Spoken Words And Sentences. Reading Comprehension - Demonstrates Understanding Of Written Sentences And Paragraphs In Work-related Documents. Writing - Communicates Effectively In Writing As Appropriate For The Needs Of The Audience.   Connect Your Passions With A Rewarding Opportunity You’re A Hospitality Enthusiast. join Us And Grow Through Opportunities To Explore The Business, Opening Yourself To Various Career Options. We’ll Make Sure You Feel Right At Home. What We Offer Professional Career Progression At International Level In 7300 Marriott Hotels. Discounts On Hotel Rooms, Gift Shop Items, Food And Beverage Across The Company. Learning And Development Opportunities Online, On The Job And In Class. Charity Events, Wellbeing Activities Through The Takecare Program. Experienced Management & Motivated And Engaging Colleagues Canteen Service And Uniform Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Rome Identifies And Understands Issues, Problems, And Opportunities; Obtains And Compares Information From Different Sources To Draw Conclusions, Develop And Evaluate Alternatives And Sol...
Marketing Specialist Sheraton Hotels & Resortstipologia Full-timetrasferimento? Ntipo Posizione Non-managementlavora Da Remoto? N Unendovi Alla Famiglia Sheraton, Diventate Membri Della Sua Comunità Globale.  rappresentiamo Un Luogo Di Ritrovo E Di Connessione Sin Dal 1937.  Da Sheraton I Dipendenti Sviluppano Un Forte Senso Di Appartenenza E Questo Avviene In Più Di 400 Comunità In Tutto Il Mondo. Diamo Il Benvenuto Agli Ospiti Con Esperienze Coinvolgenti E Un Servizio Premuroso.  Se Siete Dotati Di Spirito Di Squadra E Vi Sentite Entusiasti Di Offrire agli ospiti Esperienze Emozionanti, Vi Invitiamo A Scoprire La Vostra Prossima Opportunità Di Lavoro da Sheraton. Position Summary   The Right Candidate Provide The Highest Standards Of Support To The Cluster Marketing Manager On Implementation Of Marketing Strategies For The Westin Palace, Milan, Sheraton Diana Majestic, Sheraton Milan Malpensa And Sheraton Milan San Siro. Responsible For Executing Marketing/digital Activities As Assigned Based On Key Initiatives And Strategies. Ensure That All Activities Are In Alignment With Marketing Functions And Properties Are Provided The Support Needed For Successful Implementation Of The Marketing Plans Across The Region. promote Awareness Of Brand Image Internally And Externally. Gather Materials And Assemble Information Packages (e.g., Brochures, Promotional Materials). Use Sales Techniques That Maximize Revenue While Maintaining Existing Guest Loyalty To Marriott. Serve As The Point Of Contact For Clients, Third Parties And Communicate With Them By Phone And Email To Respond To Questions And Requests.   Main Duties And Responsabilities Assisting Team Members With Day To Day Marketing Tasks And Coordinating Marketing Projects And Activities As Requested Ensures Consistent Marketing Message Is Communicated In All Advertising And Collateral Efforts Develop Brochures And Other Promotional Marketing Materials Based On Brand Standard Supporting The In-house Marketing Promotion (focus On F&b And Spa) Creation Of Offline Invitations & Other Materials Needed  For Local Events (canva) Create And Update Sales Tools Such As Ppt, E-brochure, Virtual Planner Etc Execution Of Full Year Calendar Of Local Events By Property To Support Key Brand Messages, Hotel Usp's And Destination Supporting The Cluster Marketing Manager (including Customer Events And/or Socialites/vip Guests, Bonvoy Moments Etc.) Support The Team In Develop A Social Media Calendar Including Monitoring And Engagement With Guests Provides Regular Tracking/roi And Analysis Of Promotions And Website/email Campaigns In Coordination With The Digital Field Marketing Team Events, Special Promotion, Packages Organization From Graphic To Implementation Operational And Give Content To Digital Field Marketing Team To Update Websites Coordination Of Professional Photo & Video Shoots For Marketing, Sales And Editorial Usage Using Marriott Approved Agencies. Constantly Monitoring And Update Competitive Research Analysis Coordinate The Various Parts Required To Complete Tasks Planned By The Director Of Marketing Point Of Reference For Operations (f&b, Room Division Manager Etc)   Education, Skills And Experience 2-year Degree From An Accredited University In Marketing, Or Related Major; 1 year experience In Marketing, Or Related Professional Area Excellent Knowledge Of Excel, Photoshop And Canva     Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Milan Crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. Da Sheraton I Dipendenti Sviluppano Un Forte Senso Di A...
Event Sales/operation Groups & Catering Manager Westin Hotels & Resortstipologia Full-timetrasferimento? Ntipo Posizione Managementlavora Da Remoto? N Negli Hotel Westin Ci Adoperiamo Per Garantire Il Benessere Dei Nostri Ospiti Offrendo Un Ambiente Stimolante, Servizi Funzionali E Un Programma Rigenerante Che Li Faccia Ripartire Sentendosi Meglio Di Quando Sono Arrivati. Poiché Sappiamo Che Viaggiare Può Sconvolgere L'equilibrio Dei Nostri Ospiti, Ci Prefiggiamo Il Compito Di Aiutarli A Ritrovare Il Controllo E Il Benessere Durante Il Loro Soggiorno. Tutto Ciò Che Facciamo è Volto Ad Aiutare I Nostri Ospiti A Ritrovare Un Benessere A 360 Gradi. Gli Ospiti Apprezzano Il Nostro Atteggiamento Collaborativo, Il Nostro Servizio Attento E Ogni Nostro Gesto Diretto A Rendere Piacevole Il Loro Soggiorno. Cerchiamo Persone Dinamiche Desiderose Di Unirsi Al Team E Sempre Disposte A Intervenire Per Dare Una Mano.  Se Siete Persone Positive, Adattabili, Intuitive E Sinceramente Interessate A Favorire Il Benessere Di Chi Vi Circonda, Vi Invitiamo A Scoprire Come Possiamo Crescere Insieme Negli Hotel Westin. We Are Looking For An Event Sales/operation Groups & Catering Manager Based At The Westin Excelsior Rome Reporting To The Director Of Sales And Marketing Of The Westin Excelsior And St Regis Rome, The Role Is Responsible For The Management Of The Event Sales And Event Operations Teams For The westin Excelsior Rome, In Accordance With Company And Brand Standards.   Candidate Profile  Education And Experience High School Diploma Or Ged; 4 Years Experience In Event Management Or Related Professional Area. Or 2-year Degree From An Accredited University In Hotel And Restaurant Management, Hospitality, Business Administration, Or Related Major; 2 Years Experience In Event Management Or Related Professional Area.   Core Work Activities Leading Event Sales And Operations Teams Sets Goals And Delegates Tasks To Improve Staff Performance. Understands How To Manage In A Culturally Diverse Work Environment. Uses Problem Solving Methodology For Decision Making And Follow Up. Demonstrates Personal Integrity, Manages Time Well, And Is Highly Visible In Areas Of Responsibility. Builds A Positive Work Environment By Demonstrating Self Confidence, Energy And Enthusiasm.   Managing Event Sales And Event Operations Adheres To And Reinforces All Company And Hotels Standards, Policies, And Procedures. Prompts Handling Of All Inquiries Within Market And Parameters, Ensuring Events Conversion Via Qualifying Calls, Timely Follow Up, Operations Of Site Inspections For Potential And Confirmed Groups/events; Solicits And Books Groups, Meetings, Conferences And Catered Corporate And Social Events. Finalizes And Upsells Events (rooms, Meetings, Functions). Negotiates And Markets To Drive Sales And Create Profits. Negotiate Hotel Groups & Events Contracts (commercial Terms & Conditions As Well As Legal Clauses In Collaboration With Dosm And Dof). Identifies Customer Needs And All Sales Opportunities To Ensure Successful Events (rooms, Meetings, Functions). Develops Lasting Relationships With Groups To Retain Business And Increase Growth. Overviews The Event Sales & Operations Activities: Ensures Expiring Options And Follow Up Are Timely Managed, Deposits Payment Are Solicited Within The Contracted Timeline Overviews The Event Operations Tasks, Ensuring Beo And Tour Movement Are Clear, Complete And Timely Distributed Meet And Greet Groups & Events Vips And Contacts Upon Arrival And Solicit Feedback Upon Departure Attends Groups/event Pre-conference Meetings For High Revenue Generating Business And Key Customers Events Attends Weekly Banqueting Meetings Run Reports And Analyze Data On A Daily, Weekly, Monthly And Yearly Basis About Potential, Production And Materialization Of Group Rooms And Catering Volumes And Revenues; Analyze Results Comparing Them To Prior Month And Prior Years; Share Results Of Analysis With Hotel Senior Management And Other Hotels Stakeholders. Data Integrity: Ensures The Various Hotel Groups & Catering Management Systems Are Kept Clean, Accurate, Balanced And Updated (operating Adjustments And Alignments When Needed) In Order To Provide Dosm, Dof, Dor, Dofb, Real Time Correct Information For Revenue Forecasts;   Ensuring Exceptional Customer Service Sets A Positive Example For Guest Relations. Responds To And Handles Guest Problems And Complaints. Manages The Quality Process In Areas Of Customer Service And Employee Satisfaction. Empowers Employees To Provide Excellent Customer Service. Ensures Employees Understand Expectations And Parameters.   Supporting And Coordinating With The Sales And Marketing Function Proposes To Dosm, Dor And Df&b Rates And Selling Strategies For Groups & Events (bedrooms, Meetings, Food & Beverage, Catering Events) In Line With Hotels’ Budget Goals, Demand, Competitors Offer And Market Trend, Flexing The Strategy According To Changes; Ensures Event Sales, Active Sales And Event Operations Teams Are Always Aligned Manages Group/events Reservations For Official State Visits From Foreign Countries, As Well As From Entertainment Segment, In Collaboration With The Pro-active Sales.     Conducting Human Resources Activities Provides Constructive Coaching And Counseling To Employees. Arranges Weekly Shifts For The Teams According To Business Needs. Directs The Development, Training, And Mentoring Of Employees. Observes Service Behaviors Of Employees And Provides Feedback To Individuals. Demonstrates Knowledge Of How And When To Impose Deadlines And Delegate Tasks. Motivates And Provides A Work Environment In Which Employees Are Productive. Listens And Responds To Employee's Needs. Manages Group Or Interpersonal Conflict Situations Effectively. Attends And Participates In All Pertinent Meetings.   Management Competencies Leadership Adaptability – Develops Strategies And Identifies Resources To Implement And Manage Change; Models Flexibility In Adjusting Priorities; And Communicates The Need For Change In A Positive Way That Encourages Commitment.  Communication - Actively Listens And Uses Appropriate Communication Styles To Deliver Complex Information In A Clear Concise Way And Influences Others To Accept A Point Of View, Gain Consensus, Or Take Action. Problem Solving And Decision Making - Models And Sets Expectations For Solving Complex Problems, Collecting And Comparing Information To Evaluate Alternatives, Considering Their Potential Impact Before Making Decisions, Involving Others To Gain Agreement And Support, And Guiding Others To Implement Solutions. Professional Demeanor - Exhibits Behavioral Styles That Convey Confidence And Command Respect From Others; Makes A Good First Impression And Represents The Company In Alignment With Its Values. Managing Execution Building And Contributing To Teams - Leads And Participates As A Member Of A Team To Move The Team Toward The Completion Of Common Goals While Fostering Cohesion And Collaboration Among Team Members. Driving For Results - Focuses And Guides Others In Accomplishing Work Objectives. Planning And Organizing - Gathers Information And Resources Required To Set A Plan Of Action For Self And/or Others; Prioritizes And Arranges Work Requirements Self And/or Others To Accomplish Goals And Ensure Work Is Completed. Building Relationships Coworker Relationships - Develops And Uses Collaborative Relationships To Facilitate The Accomplishment Of Work Goals. Customer Relationships - Develops And Sustains Relationships Based On An Understanding Of Customer Needs And Actions Consistent With The Company’s Service Standards. Global Mindset - Supports Employees And Business Partners With Diverse Styles, Abilities, Motivations, And/or Cultural Perspectives; Utilizes Differences To Drive Innovation, Engagement And Enhance Business Results; And Ensures Employees Are Given The Opportunity To Contribute To Their Full Potential. Generating Talent And Organizational Capability Organizational Capability - Evaluates And Adapts The Structure Of Organizational Units, Jobs, And Work Processes to Best Fit The Needs And/or Support The Goals Of An Organizational Unit. Talent Management - Provides Guidance And Feedback To Help Individuals Develop And Strengthen Skills And Abilities Needed To Accomplish Work Objectives. Learning And Applying Professional Expertise Applied Learning - Seeks And Makes The Most Of Learning Opportunities To Improve Performance Of Self And/or Others. Business Acumen - Understands And Utilizes Business Information (e.g., Data Related To Employee Engagement, Guest Satisfaction, And Property Financial Performance) To Manage Everyday Operations And Generate Innovative Solutions To Approach Business And Administrative Challenges. Technical Acumen - Understands And Utilizes Professional Skills And Knowledge In A Specific Functional Area To Conduct And Manage Everyday Business Operations And Generate Innovative Solutions To Approach Function-specific Work Challenges. Basic Competencies - Fundamental Competencies Required For Accomplishing Basic Work Activities. Basic Computer Skills - Uses Basic Computer Hardware And Software (e.g., Personal Computers, Word Processing Software, Internet Browsers, Etc.). Mathematical Reasoning - Demonstrates Ability To Add, Subtract, Multiply, Or Divide Quickly, Correctly, And In A Way That Allows One To Solve Work-related Issues. Oral Comprehension - Demonstrates Ability To Listen To And Understand Information And Ideas Presented Through Spoken Words And Sentences. Reading Comprehension - Demonstrates Understanding Of Written Sentences And Paragraphs In Work-related Documents. Writing - Communicates Effectively In Writing As Appropriate For The Needs Of The Audience.   Marriott International Applica Una Politica Di Pari Opportunità. crediamo Nel Valore Di Una Forza Lavoro Diversificata E Promuoviamo Una Cultura Inclusiva Che Mette Le Persone Al Primo Posto. ci Impegniamo A Non Operare Discriminazioni In Base A Qualsiasi Caratteristica Personale Protetta Dalla Legge, Come Disabilità O Condizione Di Veterano, O Dalla Normativa Vigente.Rome Run Reports And Analyze Data On A Daily, Weekly, Monthly And Yearly Basis About Potential, Production And Materialization Of Group Rooms And Catering Volumes And Revenues; Analyze Re...

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